Corporate Priority — Upgrade Certificates
Corporate Priority gives your company confirmed upgrade certificates and priority queue placement — not just a longer waitlist.
How upgrade priority works
Annual upgrade certificates
Corporate Priority accounts receive a set of confirmed upgrade certificates per year, allocatable to travelers at the administrator's discretion.
Confirmed upgrades — not waitlist
Unlike standard Medallion upgrade requests, Corporate Priority certificates confirm at time of redemption, subject to cabin availability at booking.
Priority in the upgrade queue
Even without using a certificate, Corporate Priority travelers are placed ahead of non-corporate travelers with equivalent Medallion status in the same-day upgrade queue.
Certificates usable by any employee
Administrators can allocate upgrade certificates to any enrolled employee — reward top travelers, incentivize bookings, or cover client-facing trips.
Corporate upgrade vs. standard upgrade
| Corporate Priority | Standard / Medallion | |
|---|---|---|
| Upgrade type | Confirmed at booking | Waitlist — confirmed at gate |
| Queue position | Above non-corporate travelers | Medallion status-based order |
| Certificate allocation | Admin controls distribution | Personal to cardholder |
| Applicable to | First Class & Comfort+ | Varies by card / status tier |
| Availability | MSA & CSA accounts only | Medallion / Amex cardholders |
Availability: Upgrade certificates and priority queue placement are included in Mid-Market (MSA) and Enterprise (CSA) agreements. Not available in self-serve SkyMiles for Business.