Delta for Business Glossary

Plain-English definitions for every term you might encounter.

B

Business ID: A unique alphanumeric code assigned to your company when you enroll in Delta for Business. Travelers enter this at booking to link flights to the company account.

Company Miles: Miles earned by your company account (not individual employees) on eligible Delta flights. Separate from employee personal SkyMiles. Redeemable as eCredits, transfers to employees, or Sky Club memberships.
Corporate Priority: A suite of six travel benefits available to mid-market and enterprise corporate accounts: preferred seating, Zone 1 boarding, upgrade certificates, service recovery priority, waived change fees, and lounge access.
Corporate Sales Agreement (CSA): Delta's negotiated program for large enterprises (500+ travelers, $300K+ annual spend). Includes global Corporate Priority, partner airline coverage, unused ticket transfer, and 24/7 support.

Delta One: Delta's international business class product, available on transatlantic and transpacific routes and select domestic flights. Includes fully flat beds, premium meals, and lounge access.
Delta Business Tool: Delta's platform for integrating corporate booking systems. Connects TMCs, Concur, SAP, and other travel management tools with your Delta for Business account for automated reporting and booking policy enforcement.
Dual Earn: The simultaneous crediting of miles to both the company account and the employee's personal SkyMiles account on the same flight. Neither earning reduces the other.

eCredits: Delta travel credits generated by converting company miles through the portal. Worth approximately 1.5–2¢ per mile. Applied to future Delta bookings at checkout. One eCredit per ticket maximum.
Elite (SMB Tier): The highest SkyMiles for Business company tier, reached at $300K+ annual Delta spend. Earns all Plus benefits plus a 15% bonus on miles and a dedicated account manager.

MQD (Medallion Qualifying Dollar): The primary metric for earning Delta Medallion status. Based on dollars spent on eligible Delta flights in a calendar year. Gold: $10K, Platinum: $15K, Diamond: $28K.
Medallion Status: Delta's individual elite status program with three tiers: Gold, Platinum, and Diamond. Earns benefits like priority boarding, upgrades, lounge access, and SkyMiles bonuses. Entirely separate from SkyMiles for Business.
Member (SMB Tier): The entry tier of SkyMiles for Business. Free to join. Includes portal access and personalized offers, but does not earn company miles until reaching Plus tier ($5K spend).
Mid-Market Sales Agreement (MSA): Delta's negotiated corporate program for companies spending $50K–$300K annually. Includes custom fares, full Corporate Priority suite, and a dedicated account manager.

Plus (SMB Tier): The mid tier of SkyMiles for Business, reached at $5K+ annual Delta spend. Earns up to 10 company miles per dollar on eligible flights.

SkyMiles: Delta's loyalty currency. Individual travelers earn personal SkyMiles on flights, credit card spending, and partner activity. Used for award flights, upgrades, and companion certificates. Does not expire.
SkyMiles for Business: Delta's self-serve corporate travel program for companies of any size. The company and every employee earn miles simultaneously on the same flight at no cost to either.
SkyPriority: A priority service designation available to Medallion members and select corporate travelers. Includes priority check-in, security lanes, baggage handling, and boarding at participating airports.
Sky Club: Delta's airport lounge network with 50+ locations worldwide. Access available via select Delta Amex cards, Medallion status, or day passes. Includes Wi-Fi, food, bar, and workspaces.

TMC (Travel Management Company): A third-party travel agency that manages corporate travel programs. Examples: Amex Global Business Travel, BCD Travel, CWT, Navan. Can integrate with Delta for Business via Delta Business Tool.